Frequently Asked Questions

Security

  • Is my Data Secure?

    Yes, at Tender Copilot we take data security seriously. Your core data will be stored on AWS server, AWS is one of the leading providers in the space and is trusted by companies such as Netflix, Barclays, HSBC.

  • Can my competitors see my data?

    No, Tender Copilot uses secure database principles ensuring only members of your organisation, or when required a member of Tender Copilots support team, can access your data, but only with your permission.

  • Will you use our data to train the AI model?

    No, Tender Copilot has agreements in place with our Third-party AI Partners to ensure that the Large Language models do not use your data for the purpose of training.

General

  • Will first drafts produced by Tender Copilot get better the more we use the system?

    Yes, Tender Copilot has been designed to ensure you are in control of growing its knowledge hub, with each bid that you complete and additional information that you provide Tender Copilot, its knowledge hub grows ensuring faster access to the information you need and drafts of responses are closer and closer to your needs as time goes on.

  • Does the tool handle bespoke project requirements?

    Tender Copilot enables you to add specific project details, ensuing the context for each specific project is captured and understood.

  • But isn’t this going to take us ages to set up and will it take a long time to upload our data?

    No, Set up is a very smooth process, Tender Copilot provide an onboarding package that ensures we do all the heavy lifting, enabling you to get set up quickly and efficiently with out effecting your current work load.

  • But we want to be able to upload some of our own data

    No problem, Tender Copilot has a simple to use uploader that can capture previous bids and case studies.

  • We want to be able to edit and control the data, is that possible?

    Absolutely, users have full control to be able to access and edit their own data.

  • But is it going to take ages to maintain and keep our bid library up to date?

    No, once you are happy with a response that you have crafted with Tender Copilot, you can simply click upload to bid library. Its that simple!

  • We are planning to take on new members of staff, when they arrive will Tender Copilot help them get up and running faster?

    Yes, new members of the team will be able to be productive from day one! The time taken for members to find your bid data and understand about relevant previous projects, experience and how you do things as a business is dramatically reduced, with the critical information now being made available by Tender copilot at a few clicks of a button.